Josh Congdon

Chartered Physiotherapist
I am the owner and lead clinician of Reflex-18. I am passionate about helping people who are in pain, and unable to do the things they love. I set up Reflex-18 to provide a clinic with expert clinicians all working together collaboratively to help you with the most modern treatment and prevention techniques.

My previous experience working in the NHS as a clinical specialist physiotherapist with individuals that have not got better with other clinicians has made me develop a different method of treatment. I have a heavy focus on the things you want to be able to do. So all treatment is focused around getting you back to the things you love as soon as possible.

I love using the most current assessment and treatment techniques, and so in your treatment plan I may use traditional treatments such as exercise therapy, manipulation, taping and massage. But, I may also utilise shockwave therapy, acupuncture or the RS footscan machine to design you custom orthotics based on your dynamic scan.

If you are frustrated that your injury is not getting better, fed up of missing out on the things you love or just irritated by that niggling pain, drop me a message and I'd be happy to help.

Dr Adrian Mallows

Chartered Physiotherapist (Tendon Specialist)
I am a clinician with a passion for education and helping people with tendon pain. So much so that I have completed my PHD with a focus on optimising outcomes for achilles tendinopathy. Through these studies, I have produced several peer reviewed papers. A list of these papers can be found here.

I enjoying taking the time with clients, to delve into the complexities of their problems, taking outcome measures which can later be re-tested following treatment to look for improvement and help you stay motivated towards your long term goal.

My advanced understanding and involvement int the latest treatment for tendon problems puts me in a unique position where I have the theoretical knowledge and practical skills to help you to resolve your pain.

As well as working clinically at Reflex-18, I am also the programme lead for the physiotherapy degree at the University of Essex.

If you have a tendon problem, come and see me at Reflex-18 on a Thursday morning and I will work with you to put together a treatment plan that will get you back to your best.

Alex Pacey

Chartered Physiotherapist
After originally working in professional sport as a sports therapist, I continued working in professional football upon graduating with a MSc in physiotherapy in 2016, whilst also working part time with NHS referrals. At the beginning of 2018 I went full time in an NHS based role, this enabled me to widen my experience with different patients and conditions.

Whilst I still enjoy working with elite athletes and the sporting population, I love the challenge and variety a wider caseload entails, with a particular interest in tendon injuries and patients with long term pain. I have a simple, logical way of working, placing a heavy emphasis on self-management and advice/education, handing control over to my patients and facilitating them to build resilience and robustness in order for them to reach their goals.
You can book to see me in clinic on Thursday evenings using the online booking system or calling the clinic.

Richard Smith

Sports Massage Therapist
I have worked in the fitness industry for the last 5 years. Gaining experience in how the body responds to stimulus both positively and negatively. My clients range from ex professional athletes to people rehabilitating from knee replacement surgery. All occasionally need the extra attention of sports and remedial massage.

I Gained an ITEC Level 3 Diploma in Sports massage in 2016 and love providing my services to those looking for the extra attention that can only by provided by physical touch. I look forward to treating you by providing a high quality and professional service.
You can book to see me on a Wednesday evening using the online booking system or email for other availability

Tom Rowson

Sports Therapist
I am extremely passionate about sport; in particular helping people achieve their sporting goals. Having cycled for teams competing in the UK, Belgium and America, I have more recently turned my attention to training for triathlon and have qualified to represent Great Britain internationally.

These experiences have given me an in depth experience of what it takes to train to a high level and the difficulties involved in trying to recover from training as quickly as possible in order to train effectively. Coupling this with an MSc in Sports Therapy, I have the knowledge to help you train harder.

By using hands on treatment skills, exercises and advice, I can help you train harder, more effectively and get back on track quickly.